Shipping policy

Shipping Policy

Thank you for shopping with Angeliki Phōs.

Order processing

All orders are carefully prepared and packed before dispatch. Please allow 1–3 working days for your order to be processed.

Orders placed on weekends or UK bank holidays will begin processing on the next working day.

UK Delivery

All orders are shipped using Royal Mail Tracked Delivery with Signature for added security and peace of mind.

Once dispatched, standard delivery typically takes approximately 2–4 working days. Delivery times are estimates and may occasionally be affected by courier delays, busy periods or circumstances beyond our control.

You will receive a dispatch confirmation email with your tracking number once your order has been shipped.

Please note that our 1–3 working day order processing time is separate from the estimated delivery time.

Delivery charges

Shipping costs will be shown at checkout before payment is completed.

Delivery address

Please ensure that your delivery address is entered correctly when placing your order. If you notice an error, contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.

Delayed or missing parcels

If your tracking information has not updated or your parcel appears to be significantly delayed, please contact us and we will assist you in investigating the delivery with Evri.

Damaged parcels

If your order arrives damaged, please contact us as soon as possible with your order number and photographs of the packaging and item so that we can help resolve the issue.

Contact

For any questions regarding your delivery, please contact us at:

admin@angelikiphos.co.uk

Angeliki Phos