FAQ

Frequently Asked Questions

Do you ship internationally?

We currently ship within the UK only.


What are your candles made of?

Every element of an Angeliki Phos candle is selected with intention and transparency.

Our candles are made using:

• Jar candle: 100% soy wax
• Decorative mould topper: soy wax blended with natural beeswax
• Scent: Carefully selected essential oil blends
• Wick: Cotton wick

We do not use paraffin wax or synthetic fragrance oils.

Thoughtful formulation and ingredient transparency are at the heart of Angeliki Phos.


Why do you use soy wax?

Our jar candles are made with 100% soy wax, chosen to complement our natural approach to candle making.

Soy wax is plant-based and provides a beautiful, slow-burning base for our essential oil blends. Its naturally creamy appearance also complements the understated aesthetic of the Angeliki Phos collection.

As a natural wax, soy can develop subtle frosting or variations in appearance over time. These characteristics are normal and form part of its natural beauty.


Why do you add beeswax to the decorative topper?

Our decorative mould toppers are made from a soy wax and natural beeswax blend.

The addition of beeswax helps:

• Strengthen intricate mould details
• Improve durability
• Create a firmer finish
• Preserve the sculptural appearance of the design

This allows us to create the distinctive decorative element of each Angeliki Phos candle while remaining aligned with our natural wax philosophy.


Why do you use essential oils instead of fragrance oils?

Angeliki Phos candles are scented using essential oil blends rather than synthetic fragrance oils.

We choose essential oils for their naturally derived aromatic character and the softer, more atmospheric scent experience they can create.

Essential oils naturally contain aromatic components such as linalool and limonene, which occur naturally within many plants.

Each blend is carefully selected and formulated for its intended candle application.


Why does my candle have frosting or surface marks?

Frosting and subtle surface variations can naturally occur with soy wax.

These characteristics are a normal part of working with natural wax and do not necessarily indicate a problem with your candle or affect its intended performance.


Why does my candle look slightly different from the photos?

Every Angeliki Phos candle is handcrafted and individually finished, which means no two candles will be completely identical.

Small variations in colour, texture, surface finish and decorative details are a natural part of the handmade process.

These subtle differences are part of what makes each Angeliki Phos candle uniquely yours.


Are essential oil candles safe?

Safety is an important part of how we develop and produce our candles.

Our candles contain carefully measured essential oil blends and are developed using relevant supplier safety documentation and applicable product safety requirements.

Essential oils are naturally derived, but natural ingredients can still contain naturally occurring allergens and sensitising substances.

Our essential oils are incorporated into the candle wax and are intended solely for home-fragrance use. They should not be applied directly to the skin or ingested.

Always follow the safety information supplied with your candle. If you are sensitive to fragrances or essential oils, use the candle in a well-ventilated room and discontinue use if you experience irritation or discomfort.


Do essential oil candles smell strong?

Essential oil candles can provide a softer and more atmospheric scent experience than candles designed specifically for very strong fragrance projection.

Angeliki Phos candles are intentionally created to complement a space rather than overwhelm it.

Expect a refined aroma designed to become part of your moment of pause.


Candle Care & Safety Guide

Proper candle care helps you enjoy your Angeliki Phos candle safely and achieve the best possible performance.

The First Burn

On the first burn, allow the melt pool to develop evenly across the surface where possible.

Avoid burning your candle for longer than the maximum recommended burn time stated on its safety information.


Trim the Wick

Before each burn, trim the wick to approximately 5mm.

This can help:

• Maintain a controlled flame
• Reduce excessive flickering
• Minimise mushrooming and soot
• Encourage a more consistent burn


Burn Safely

Always:

• Place your candle on a stable, heat-resistant surface
• Keep it away from drafts and flammable materials
• Keep it out of reach of children and pets
• Keep sufficient space between burning candles
• Never leave a burning candle unattended
• Allow the candle to cool before handling or relighting

Always follow the safety label supplied with your candle.


Decorative Mould Topper

The decorative topper forms part of the complete Angeliki Phos candle and is designed to interact with the candle as it burns.

Do not remove the topper to burn it separately.

Because each decorative element is individually crafted, subtle variations in its appearance are completely normal.


When to Stop Burning

For your safety, never burn your candle all the way to the bottom of the jar.

Stop using your candle when approximately 1.5 cm of wax remains at the bottom, or sooner if indicated on the safety label.

This helps prevent the container from overheating and reduces the risk of damage.


Storage

Store your candle upright in a cool, dry place away from direct sunlight and excessive heat.

This helps preserve the appearance of the natural wax and the character of the essential oil blend.


What Makes Angeliki Phos Different?

Angeliki Phos brings together natural materials, thoughtful formulation and small-batch craftsmanship.

Our candles feature:

• 100% soy wax jar candles
• Soy wax and natural beeswax decorative toppers
• Essential oil blends
• No paraffin wax
• No synthetic fragrance oils
• Cotton wicks
• Small-batch craftsmanship
• Individually handcrafted details
• Transparent ingredient philosophy

Every candle is created as more than home fragrance it is an invitation to slow down, reconnect and enjoy the moment you are already in.

Pause. Light the Moment.